I am a professor, the founding director of Bauer Human-Centered AI Institute, SCM PhD coordinator, and endowed C.T. Bauer Chair of AI at C.T. Bauer College of Business, University of Houston. My recent research interests focus on human-centered AI. My research has appeared in journals such as Management Science, Manufacturing and Service Operations Management, Operations Research, Production and Operations Management, Journal of operations Management, Strategic Management Journal, and Nature Sustainability. I am a Department Editor for Journal of Operations Management and Decision Sciences Journal, and a Senior Editor for Production and Operations Management. My work has been funded by companies such as Shell and HPE.


  • Ph.D., Operations Management, The University of Texas at Dallas, 2013

Academic Honors and Awards

  • Honorable Mention for POMS Best Healthcare Paper Competition, 2024
  • Energy Transition Institute Award ($62.5K), University of Houston, 2024
  • Global Business Management Award, IEOM Conference, 2023
  • Lucile and Leroy Melcher Excellence in Research Award, 2023
  • Shell Sustainbility Research Grant ($100K), 2022
  • Management Science Distinguished Service Award, 2022
  • Runners-up for the INFORMS TIMES Best Working Paper, 2022
  • Best paper for the POMS College of Operational Excellence Best Paper Competition, 2022
  • Finalist for the 2021 MSOM Service Management SIG award, 2021
  • Rutgers Research Council Award, Rutgers University, 2020
  • Catalyst Grant from the Provost’s Fund for Research, Rutgers University, 2020
  • Second Place of JFIG Paper Competition, 2019
  • Finalist of 2019 Informs Best Service Science Paper Award, 2019