I am an Associate Professor, and Bauer Fellow at C.T. Bauer College of Business, University of Houston. My recent research interests focus on platform and Al. My research has appeared in Management Science, Manufacturing and Service Operations Management, Production and Operations Management, and Strategic Management Journal, among others. I am a Senior Editor for Production and Operations Management, and an Associate Editor for Decision Sciences Journal.


  • Ph.D., Operations Management, The University of Texas at Dallas, 2013

Academic Honors and Awards

  • Finalist for the INFORMS TIMES 2022 Best Working Paper, 2022
  • Best paper for the POMS College of Operational Excellence Best Paper Competition, 2022
  • Finalist for the 2021 MSOM Service Management SIG award, 2021
  • Rutgers Research Council Award ($1,500), Rutgers University, 2020
  • Catalyst Grant from the Provost’s Fund for Research ($5,000), Rutgers-Camden, 2020
  • Second Place of JFIG Paper Competition, 2019
  • Finalist of 2019 Informs Best Service Science Paper Award, 2019