I am the director of Bauer AI-Centered AI Lab, an Associate Professor, and Bauer Fellow at C.T. Bauer College of Business, University of Houston. My recent research interests focus on human-centered AI. My research has appeared in journals such as Management Science, Manufacturing and Service Operations Management, Production and Operations Management, Journal of operations Management, Strategic Management Journal, and Nature Sustainability. I am a Senior Editor for Production and Operations Management, and a Department Editor for Decision Sciences Journal.

Education

  • Ph.D., Operations Management, The University of Texas at Dallas, 2013

Academic Honors and Awards

  • Shell Sustainbility Research Grant ($100,000), 2022
  • Runners-up for the INFORMS TIMES Best Working Paper, 2022
  • Best paper for the POMS College of Operational Excellence Best Paper Competition, 2022
  • Finalist for the 2021 MSOM Service Management SIG award, 2021
  • Rutgers Research Council Award, Rutgers University, 2020
  • Catalyst Grant from the Provost’s Fund for Research, Rutgers University, 2020
  • Second Place of JFIG Paper Competition, 2019
  • Finalist of 2019 Informs Best Service Science Paper Award, 2019