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Business Papers · 2024 · Human-Centered AI · Healthcare

Physician adoption of AI assistant

Ting Hou, Meng Li, Ricky Tan, Huazhong Zhao

Manufacturing & Service Operations Management 26(5), 1639–1655

Summary

A healthcare-platform field experiment shows that smarter AI assistants are adopted more often and sooner by physicians. Transparency accelerates adoption and raises adoption rates mainly when the assistant lacks machine-learning intelligence.

Record

Type & year

Business Papers · 2024

Research theme

Human-Centered AI · Healthcare

Publication

Manufacturing & Service Operations Management 26(5), 1639–1655

Suggested citation

Ting Hou, Meng Li, Ricky Tan, Huazhong Zhao (2024). Physician adoption of AI assistant. Manufacturing & Service Operations Management 26(5), 1639–1655.

Paper and publisher record

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