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Business Papers · 2025 · Supply Chains · Methods & Practice

Fast delivery: B2B field experiments amid COVID-19 outbreak and new normal

Meng Li, Shichen Zhang

Management Science 71(5), 4049–4065

Summary

B2B field experiments during COVID-19 show that suppliers quote shorter lead times when purchases are intended for donation or when severe local crisis information is provided. A later experiment finds that the donation effect persists in the new normal, while the effect of crisis information fades.

Record

Type & year

Business Papers · 2025

Research theme

Supply Chains · Methods & Practice

Publication

Management Science 71(5), 4049–4065

Suggested citation

Meng Li, Shichen Zhang (2025). Fast delivery: B2B field experiments amid COVID-19 outbreak and new normal. Management Science 71(5), 4049–4065.

Paper and publisher record

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